|DEPARTURE/RETURN LOCATION||Knysna / Cape Town|
|APPROXIMATE DAILY DISTANCE||90-150km|
|ACCOMODATION TYPE||3 or 4 Star Boutique Hotels|
|Cycling shoes, cross trainers (own cleats – all bikes have standard flat pedals)|
|Cycling Shorts / Casual Shorts|
|Cycle Shirts / Casual shirts|
|Cycling Jacket + Warm Jacket|
|Helmet (also available for hire)|
|Small daypack (for in the bus)|
|Casual shoes / sandals|
|Jeans / Casual Long Pants|
|Torch and batteries (not necessary)|
|Toiletries, including lip balm & personal medication|
|Energy bars – if you feel it is necessary|
|First Aid kit – Disprin, plasters, Imodium etc.|
ESCAPE CYCLE TOURS LIMITED BOOKING CONDITIONS
Please read the below terms and conditions carefully. These conditions, along with any other information given to you at the time of booking, set out the terms and conditions of the contract between you and Escape Cycle Tours.
All bookings made with Escape Cycle Tours are made subject to these Booking Conditions. When you pay your deposit you are making an offer to purchase our services or holidays, which, if accepted by us, will result in a binding contract. Payment of your deposit does not constitute our acceptance of your offer and your deposit will be refunded in full if your offer is refused.
BOOKING, DEPOSIT & RESERVATION – A non-refundable deposit of 25% (‘the Deposit’) of the total tour price (‘the Tour Price’) as specified in the Reservation Form (‘the Reservation Form’) is required in order to secure the reservation, subject to payment of the balance of the Tour Price must be paid 6 weeks prior to your departure date. The Operator reserves the right to cancel any reservation if the deposit is not received. Upon receipt of The Reservation Form duly completed and signed and accompanied by the Deposit, you will be deemed to have confirmed all the information pertaining to your Itinerary (‘The Itinerary’) as correct and the Operator will, subject to availability, make the reservations necessary to secure the Itinerary.
YOUR FINANCIAL PROTECTION: Book with Confidence. We are a member of SATSA which means you have the benefit of SATSA’s assistance and Code of Conduct. We provide full financial protection for your money.
IF YOU CHANGE YOUR BOOKING: If, after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking or your travel agent. You will be asked to pay an administration charge of R200 per person per element, and any further cost we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. A change of holiday dates will normally be treated as a cancellation of the original booking. We are not able to hold deposits and carry them on to a booking for the next year. Should a member of your party be prevented from travelling you may transfer the booking to another person(s), provided it is not less than14 days prior to departure and you pay an amendment fee of R200, as well as any additional costs we may incur. Note: Certain travel arrangements (e.g. Hotel or Transportation Bookings) may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements.
INSURANCE: It is a condition of your contract with us that you must take out adequate travel insurance suitable before you travel to cover yourself for cancellation, curtailment, injury or illness during your holiday with Macs Adventure. We do not check insurance policies for suitability, but reserve the right to request a copy. You are responsible for indemnifying us in full in the event that we incur any losses or expenses arising out of your failure to take out adequate insurance cover.
SUITABILITY & BEHAVIOUR: All our holidays, tours and courses are graded and it is your responsibility to ensure that you are physically fit, adequately experienced and suitably equipped to compete the holiday. If you have and medical conditions, allergies or special dietary requirements you must inform us and your leader (where appropriate). We will endeavour to pass on any dietary or special requests to our suppliers but cannot guarantee that they will be able to meet your request. Your booking is accepted on the basis that you understand and accept the inherent risks involved in adventure or activity travel and that you undertake the treks, tours and activities of your own free will. If you decide that you are unable to continue the holiday you will be responsible for making your own alternative arrangements at your own expense. If in our reasonable opinion your behaviour is likely to cause injury, upset or distress to third party or damage to property we are entitled to terminate the holiday of the person(s) concerned, without prior notice and they will be responsible for making alternative arrangements and no refunds will be given.
OUR COMMITMENT TO PRIVACY
- No helmet no ride
- Support vehicle always available for the fatigued
- Ride snacks, i.e. energy drinks and energy bars must be for your own account
- Cyclist must adhere to guides instructions at all times
- You need to be 16 years or older to cycle in Big Game areas
- If using your own bike, it must be covered by personal insurance
- No children under the age of 12 years old are permitted on the bush braai or night drive
- Bikes can be transported back to JHB with Escape Cycle Tours at no extra charge
The rental includes:
- Quality and well maintained mountain bikes of different sizes. Hard Tail bikes will be provided as standard. Soft tails can be arranged on request. Bike technicians will be on tour with spares and will repair any punctures and damages within reason.
- The equipment remains the property of the supplier and you may not sell, hire out or part possession with the equipment.
- You must not misuse the equipment and must return it in the same condition as when received (ordinary wear and tear excepted). The supplier is entitled to charge for any damage caused to the equipment during the period of hire. The renter agrees with his/her signature to stand surety for any loss/damage occurred.
- You must ensure that the equipment is adequately secured when not in use. In the event of the equipment being lost or stolen, you may be liable for the replacement value of the equipment.
- Delivery and collection:
Bikes will be supplied on arrival. The cost of bike hire is R350 per day.
- Payment can be done in cash or via credit card (MasterCard).
Passports and Visas
All nationalities require a full passport that must be valid beyond the intended length of stay. It is your responsibility to have the correct personal documents and to obtain your own visa, if one is necessary, in accordance with the regulations of the country you are to visit. The information offered below is to help you with that process. We are not responsible for the actions of local immigration and customs officials, whether at points of entry or otherwise, and any subsequent effects.
British passport holders and most European and Commonwealth Passport holders do not require a visa to travel to South Africa. Please note that all travellers to South Africa who do require a visa are required to have a minimum of 2 blank consecutive pages in their passport i.e. a left hand page and a right hand page to enable an entry visa to be issued. Please note that new regulations from the 1 June 2015 mean that any child under 18 travelling to South Africa needs to be in possession of an unabridged birth certificate with the names of both parents. If a child under 18 is only travelling with a single parent, they will also have to have an affidavit, no less than 3 months old, from the absent parent confirming the child can travel with the other parent; a court order granting full legal guardianship of the child; or a death certificate of the deceased parent. Visa regulations can change without notice: please check the current regulations in good time to obtain a visa if one is required.
Vaccinations and Travel Health can often be something people forget about before going away, but a little preparation and knowledge can go a long way to help you stay fit and healthy while abroad. There are no mandatory vaccination requirements. Recommended vaccinations are: Polio, Tetanus, Diphtheria, Typhoid and Hepatitis A. Malaria prophylaxis is essential if travelling in the greater Kruger area, and we suggest that you seek advice from your GP or travel health clinic about which malaria tablets to take. The above information can change at short notice; as we are not qualified to answer all your questions about travel health we strongly recommend you contact your Medical Professional or a Travel Health Clinic at least 8 weeks prior to departure for up‐to‐ date information.
Helmets must be worn by all cyclists in South Africa.
The national currency of South Africa is the South African Rand (ZAR), with an exchange rate at the time of publication of approximately 18 to the UK£ and 14 to the US$.
Credit Cards can be used in major shops and restaurants but will not be accepted at curio stalls and some smaller shops.
Travellers Cheques can be cashed at banks in major towns, but access can be limited on some trips. Please contact email@example.com for further info. We suggest that you bring cash. Please bear in mind, however, that due to the nature of the tour, it would be better to bring sufficient funds with you for the duration of the trip.
ATM availability/Credit Card Acceptance/Travellers cheques
ATMs are available at Johannesburg airport. There may also be some ATMs en route ‐ please check with your guide at the start of your trip.
Insurance ‐ are you adequately covered?
You must have adequate travel insurance, and if you are joining a trip which goes to high altitude, you must check that you are covered up to the maximum altitude of the trip.
In South Africa the standard voltage is 230 V. The standard frequency is 50 Hz. The power sockets that are used are of type C / D / M / N.
Group, Staff and Support
The group will generally be between 4 and 12 people. The trip is led by an experienced and knowledgeable cycling guide/mechanic and a driver, both also have incredible knowledge of the wildlife and plant life and are on hand to answer any questions you might have. All our guides are Theta Certified. Please note that anyone aged under 18 must be accompanied by (and share accommodation with) a parent or legal guardian.